Housing Connect frequently asked questions

Housing Connect is where you apply for housing and housing-related assistance if you are homeless, at risk of homelessness or in housing need.

This Frequently Asked Questions page can help you find the information you need.

What housing assistance is available?

Housing Connect can help you get the housing assistance and support you need, from crisis accommodation to a long-term home, or help with private rental costs such as paying your bond or moving expenses.

This page explains the Housing Connect assessment process and the range of help that is available.

Read more here.

How do I apply for social housing?

When you want to move into social housing in Tasmania, you need to have an assessment with Housing Connect.

This page explains who can apply for social housing and who the providers are that manage social housing properties in Tasmania.

Read more here.

How will Housing Connect use my personal information?

Housing Connect may need to share your personal information to help you get the housing assistance and support you need.

This page explains what personal information is, why your personal information may be shared, and who can see and use your personal information.

Read more here.

How do I prove my identity?

When you apply for a home, proof of identify is required before any offer of housing can be made.

This page lists the different types of documents you can use as proof of your identity.

Read more here.

What if I have no income?

This page explains how you will be assessed for housing assistance if you or another household member have no source of income.

Read more here.

Can I apply for a home in Tasmania if I live interstate?

Generally, to apply for social housing in Tasmania, you must live in Tasmania. However, there are some exceptions.

This page explains the eligibility criteria for applying for housing assistance in Tasmania.

Read more here.

How many bedrooms am I entitled to?

The type of social housing home you need and the number of bedrooms will depend on how many people live with you, their ages and their genders, or if you need an extra room because you require a live-in carer.

This page explains how Housing Connect determines how many bedrooms you will need.

Read more here.

Can I transfer to another social housing home?

If you live in social housing and need to move to another social housing property, Housing Connect can help you.

This page explains what you need to do if you want to transfer to another social housing property.

Read more here.

I am a migrant/refugee. Can I apply for social housing?

Most refugees or humanitarian entrants will be receiving support from a community organisation. If you do not have this kind of support, Housing Connect can help you.

This page explains how to apply for social housing if you are a migrant or a refugee.

Read more here.

I am an NDIS participant. What housing help can I receive?

Helping you find the right house depends on whether you have Specialist Disability Accommodation (SDA) in your NDIS support plan.

This page explains how you can apply for SDA in Tasmania.

Read more here.

What if I have specific health and mobility problems?

Your application for social housing will be prioritised based on your assessed need, including considering any health and mobility issues that affect your ability to get or keep a private rental.

If you have health and/or mobility issues, ask your health professional to complete the social housing health assessment form.

When you make an appointment with your health professional, please let them know that you will need this form completed and check what the appointment might cost you.

Can I gift my assets to someone else?

Gifting occurs when assets are transferred for less than the market value. Doing this may affect your social housing application.

This page explains what gifting is, and what gifting isn’t, and the types of assets that are included or excluded from the gifting rules.

Read more here.